Logistics Coordinator (Full-Time, On-Site)

Department: Operations
Schedule: Full-Time
Location: Chicago, IL (In-Office)
Experience Level: Entry to Mid-Level
Classification: W2 Employee

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About ExhibitWay

ExhibitWay Logistics LLC. specializes in trade show and live event freight across North America. We function as an extension of our clients’ operations teams, ensuring shipments move accurately, on time, and in accordance with show-specific rules and deadlines.

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Role Overview

The Logistics Coordinator is responsible for managing trade show shipments from booking through delivery and return while working full-time from our Chicago office. This role requires strong attention to detail, clear communication, and the ability to manage multiple deadlines in a fast-paced environment.

You will work closely with operations leadership, carriers, show management, and clients to ensure every shipment is handled correctly and professionally.

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Key Responsibilities

• Coordinate trade show shipments from initial booking through final delivery and return
• Communicate with clients to gather shipment details, deadlines, and show requirements
• Review show manuals, target dates, marshaling yard rules, and exhibitor instructions
• Book and manage carriers and monitor pickups, transit, and delivery
• Track shipments in real time and proactively resolve issues or delays
• Provide timely updates to clients and internal teams
• Maintain accurate shipment records, documentation, and internal notes
• Support post-show returns, billing review, and issue resolution
• Collaborate closely with sales and operations teams to ensure accuracy at booking

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Requirements

• Strong organizational and time management skills
• Clear written and verbal communication
• Ability to manage multiple shipments and deadlines simultaneously
• Comfortable working in a fast-paced, deadline-driven office environment
• Proficiency with email, spreadsheets, and logistics systems
• Ability to problem-solve and make quick decisions
• Previous logistics, freight, or trade show experience preferred but not required

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Ideal Candidate Qualities

• Detail-oriented and process-driven
• Calm under pressure and adaptable
• Reliable and accountable
• Client-focused with a service-first mindset
• Strong communicator and team player

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What This Role Offers

• Full-time, in-person position based in Chicago
• Hands-on experience in trade show and live events logistics
• Direct collaboration with experienced operations and sales teams
• Structured processes and training to support success
• Opportunity for long-term growth within the company

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Compensation & Benefits

• Competitive salary or hourly compensation based on experience
• Overtime opportunities during peak trade show seasons
• Training and ongoing operational support
• Benefits package available based on employment status